Skip the navigation menu

Online support

No down time
The "Microdevice" system never stops functioning: the distributed intelligence system automatically excluded faulty parts, which are deactivated and placed on manual.
Microdevice devices can all be switched over to manual functioning.
For field faults, the system does not shut down, but isolates the fault and places it on manual.
In this way, properly trained systems maintenance personnel on site can replace the faulty part.
The RJ45 plug-type connection (telephone type) of the bus architecture simplifies maintenance operations.
Alternatively, through territorial centres, the client can request back-up services with skilled technicians.
A further opportunity is provided directly by Microdevice: a remote back-up service and telephone Hot Line able to guide maintenance personnel towards the solution to problems on working days and bank holidays.